PREMIER SPORTS

TERMS & CONDITIONS FOR SUBSCRIBERS TO THE PREMIER SPORTS ME SERVICE

 To take out a subscription to Premier Sports operating in MENA you must be aged 18 years of age or over and be resident in on of the following countries.

Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, The West Bank, Gaza Strip and Palestine, Qatar, South Sudan, Syria, United Arab Emirates, Yemen, Algeria, Egypt, Libya, Morocco, Pakistan, and Tunisia.

These are the Terms and Conditions relating to your subscription to Premier Sports (MENA) under which you agree to a Minimum Term and at the price set out in your Welcome Letter. 

WHO WE ARE

Your subscription contract will be fulfilled by Premier Media Broadcasting Limited, incorporated in the Republic of Ireland, with its registered office at Broadcasting House, 3a Prince's Street South, Dublin 2, D02 A520, Republic of Ireland.

Our company number is 620991 and Vat No: 3529343KH. References to “Premier Sports” “we” or “us” in this Contract shall be read as references to Premier Media Broadcasting Limited.

CONTACT DETAILS

You can contact us by email using the following details:

Email: menasupport@premiersports.com

 

  1. DEFINITIONS

Address: your home address in one of the territories listed above.

Agreement: the Contract between you and us comprising these Terms and Conditions.

Channel(s): the Premier Sports channel(s) operating at www.premiersportsme.com

Conditions: the conditions in this Contract set out below and any changes Premier Sports may make to them in accordance with this Contract.

Contract this Contract (including the terms of any Option chosen by you) authorising you to receive the Service for private viewing.

Device: the device e.g. smart phone / tablet / computer or device(s) that you have logged into to use the Service in accordance with these Terms and Conditions.

Group Company means any holding company or subsidiary of Premier Sports and any subsidiary of any such holding company, from time to time.

HD (High Definition): a resolution that is significantly higher than that of standard-definition television.

Member State of Residence: where your actual and stable residence is.

Minimum Term: the minimum term during which you are obligated to subscribe to the Service under this Contract twelve (12) months for an Annual Subscription and six (6) months for a Half Year Subscription. There is no minimum term for recurring monthly subscriptions.

Premier Player: the app which allows subscribers to view the Channels and use the Service.

SD (Standard Definition) a resolution that is not considered to be either high-definition television or enhanced-definition television.

Streaming: the images and sounds which are delivered live to your Device to view when you press play, rather than being downloaded to your Device to view at a later time.

Subscription Payments: the payments you must pay us to provide the Service.

Subscriber: A customer that subscribes to Premier Sports MENA using our OTT Player available at www.premiersportsme.com and via our iOS and Android App.

Temporarily Present: means for a limited period of time such as holidays, business trips or limited student stays.

Territories: Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, The West Bank, Gaza Strip and Palestine, Qatar, South Sudan, Syria, United Arab Emirates, Yemen, Algeria, Egypt, Libya, Morocco, Pakistan, and Tunisia.

Website: www.premiersportsme.com

Welcome Letter: Email sent to you upon subscribing to Premier Sports MENA which sets out the key information relating to your subscription.

  1. THE SERVICE

(a) The Service is available in the Territory and allows you to watch the Channels and Video on Demand catch-up service on your Device in the Territory.

(b) Only one stream is available at any one time, therefore you will have to log out of one device to be able to log in to the Service on another Device. If you are unable to access log out on the original Device you will have to wait 10 hours before logging in on another Device.

(b) Where you view the Channels and use the Service on any of your Devices these Terms and Conditions apply to you.

(c) Please note that when we activate the service, you are entering into a contract and accepting these Terms and Conditions. Premier Sports will use this as verification of you accepting our Terms and Conditions.

(d) As you have agreed to enter into a Contract for digital content not supplied in a tangible form you acknowledge that the cooling off period expires immediately once you begin to stream the Channels and/or Video on Demand content.

(e) Our portability policy entitles you as a subscriber to the Service to access the Service when you are Temporarily Present in any of the following countries.

Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, The West Bank, Gaza Strip and Palestine, Qatar, South Sudan, Syria, United Arab Emirates, Yemen, Algeria, Egypt, Libya, Morocco, Pakistan, and Tunisia.

(f) Accessing the Service in one of the countries listed above will not incur any additional charges however roaming fair use limits and surcharges will apply, similar to other roaming data use.

  1. ACCEPTANCE OF ORDERS

The information displayed online or provided by a sales agent including prices, does not constitute an offer but rather an invitation to treat. All orders for Service by you shall be deemed to be an offer and are subject to acceptance by Premier Sports which shall occur upon electronic enablement of the Service. Use of the Service by you shall also be unequivocal acceptance by you of these Terms and Conditions.

  1. PERSONAL USE

(a) By entering into a residential subscription with Premier Sports you are agreeing not to copy, redistribute or replay the channel(s), sell, show in public or make any charge for watching the Service and/or any content viewed through the Premier Sports MENA Player.

(b) You must not use the Service for any commercial or business purposes (including without limitation any public use in a pub, office, club, hotel, guesthouse, or similar premises).

(c) You are not entitled to transmit the Service or the Channels onwards for viewing by third parties in any media whatsoever. If you do so, it is a breach of these Terms and Conditions and Premier Sports shall immediately cancel your Service, without refund. Premier Sports reserves the right to pursue you in law for such a breach and to provide your details to any other aggrieved parties.

  1. YOUR SUBSCRIPTION PAYMENTS AND BILLING CYCLE

(a) Unless otherwise agreed by Premier Sports you will be charged for the Service from the date your Service is under this Contract.

(b) Premier Sports’ may choose to offer a variety of payment options which can change depending on content including weekly/monthly fixed term non-recurring passes and monthly, half-year and annual recurring subscriptions options. The price of each subscription option is available on www.premiersportsme.com .

(c) Any promotional offers will be subject to additional terms and conditions which will be made available on www.premierplayer.tv

(d) You must pay us Subscription Payments in advance for the Service provided under this Contract. For Debit and Credit Card recurring payments we will collect the amount due automatically from your account each month or when the initial term is up for expiry depending on your subscription.

(e) Premier Sports may change your Subscription Payment at any time by giving you at least one (1) months’ notice. Any changes to pricing will also be posted on our official website. Your rights to cancel the Service if Premier Sports increases your Subscription Payment are set out below in Condition 10.

(f) Premier Sports may also charge any other payment due under this Contract under your Debit or Credit Card instructions together with any other payments which you agree that Premier Sports may charge under that instruction.

(g) Premier Sports may alter your Debit or Credit Card instruction if your Subscription Payment changes for any reason.

(h) Premier Sports may refuse your application for subscription to the Service based on the results of your credit standing using credit searches. Premier Sports may from time to time assess your credit standing using credit searches. Premier Sports will apply reasonable practices for the administration of your account based on the result of that credit search, including if we believe it is reasonable to apply different payment terms to your account. Premier Sports will notify you in advance of any change in payment terms. Your right to cancel in the event of any such change to payment terms is set out below in Condition 10. Premier Sports may use information from, and supply information to, outside agencies for credit searches.

(i) If we are unable to collect a Subscription payment, we will re-attempt collection. If collection continues to fail the subscription may be cancelled and the access to the service removed. Premier Sports reserves the right to collect any outstanding payments owed upon reinstatement of the Service.

(j) If you have missed any payments you owe to Premier Sports, we can suspend provision of the Service without giving you notice. This does not affect our right to end the Contract under Condition 10 below. 

  1. AUTOMATIC RENEWAL

If you select a recurring subscription option (instead of a fixed term period weekly/monthly pass) your Contract will automatically renew at the end of the Contract term if you select a recurring subscription option as follows:-

(i) Annual Subscription recurring: a further recurring upfront prepaid Annual Subscription will be deducted in accordance with the payment method selected by you.

(ii) Half year Subscription recurring:  a further recurring upfront prepaid 6 month Subscription will be deducted in accordance with the payment method selected by you.

(iii) Monthly Subscription recurring: a recurring monthly payment at the standard monthly price will be deducted in accordance with the payment method selected by you.

By completing the subscription process you are entering into a contract which is subject to a Minimum Term. After the Minimum Term your Contract will automatically become a rolling contract if you are on a Half Year Subscription or if you have opted for an Annual Subscription will renew on the anniversary of the commencement date of your subscription.

  1. CHANNELS AND PROGRAMMING

(a) Premier Sports can replace or withdraw advertised programmes without notice. We may lower or remove certain streaming bitrates without notice. We may also change, increase or reduce the number of hours of any of the Channels. We may transfer the programming between Channels.

(b) Premier Sports can vary or withdraw any Channel and vary or withdraw the Subscription you have chosen.

(c) If such changes constitute a significant reduction in the total amount of programmes within the Service, or the level of service of your chosen subscription, you may have a right to cancel the Contract under Condition 10 below.

(d) This Contract does not authorise you to receive any pay-per view services of any kind.

(e) Premier Sports may offer you extra channel(s) as part of the Service. If any increase in Subscription Payment would result from the addition of extra channel(s) we will notify you in accordance with Condition 5 above.

(f) Video on Demand content will be deleted 2 weeks after the final game of the current season.

 COPYING AND COPYRIGHT

(a) You must not do any of the following:-

(i) Copy, redistribute or relay the Channels or any part of them or otherwise deal with the Channels or any part of them.

(ii) Produce, supply or otherwise exploit any programme, service or content (whether audio or audio-visual or otherwise) using the Channels or any part of them or otherwise use any part of the Channels for any commercial purpose whatsoever;

(iii) Sell or make any charge for watching the Channels or any part thereof; or

(iv) Show the Channels in public to an audience even if no charge is made or otherwise use the Service or any part thereof other than to view the Channels in private for non-commercial purposes at your Address.

  1. HOW INFORMATION WE HOLD ABOUT YOU CAN BE USED

Please refer to our Privacy Notice for information about how your personal information will be used by Premier Sports and its Group companies. A copy of the Privacy Notice is accessible on the Premier Sports website at www.premiersportsme.com

  1. 10. ENDING THE CONTRACT

(a) If you have chosen a recurring payment option and wish to end your Contract after the Minimum Term has been served or precisely at the end of the full term of the Contract you can cancel your Premier Sports subscription at any time using self-service by visiting ‘My Account’ at www.premiersportsme.com

(i) For Monthly Subscriptions paid by credit/debit card you must contact us at least 5 working days before the next payment is due to guarantee a further payment is not taken.

(b) If you cancel your subscription, access to the channel will be removed at the end of your current billing cycle.

(c) If you break any of the Conditions of this Contract, or act in a way towards our staff or agents which we reasonably consider to be inappropriate Premier Sports can terminate the Contract by giving you 7 days’ notice at any time (including during the Minimum Term).

(d) Premier Sports can also terminate this Contract in relation to any Channel at any time (including during the Minimum Term) if we cease to broadcast, distribute or otherwise supply that Channel for any reason. 

(e) Except where you break the Conditions of this Contract or where we cease to broadcast, distribute or otherwise supply any Channel for any reason, we will not terminate this Contract during the Minimum Term. Premier Sports may during that period and later vary this Contract and the service in the ways described in this Contract. Premier Sports may terminate this Contract after the Minimum Term by giving you one (1) months’ notice.

(f) Premier Sports will not refund any Subscription Payments or other payments made under this Contract if we end this Contract because you have broken the Conditions. If during the Minimum Term you end this Contract (other than when you have a right to do so) Premier Sports ends it because you have broken the Conditions, you will have to compensate Premier Sports for any reasonable loss or costs we suffer as a result which loss or costs shall include without limitation all Subscription Payments payable by you to Premier Sports for the full Minimum Term.

(g) Notwithstanding any term to the contrary set out herein you shall have the right to cancel this Contract during the Minimum Term in accordance with the terms of Condition 10(a) for the following reasons only:

 (i) if we change the Terms and Conditions in accordance with Condition 16; and

(ii) if within any Minimum Term the Subscription Payment shall increase for any reason described in Condition 5.

 RIGHT TO TRANSFER THE CONTRACT

You may not transfer your rights or obligations under this Contract to anyone else. We can transfer some or all of our rights or obligations to another person, firm or company if this transfer does not affect the Service in a negative way.

  1. NOTICES

If you give notice that is required under this Contract it must be in writing. If we give notice that is required under Conditions 10 or 16 of this Contract we shall only be required to post this notice on our official website (www.premiersports.com). If we give notice that is required under any other Condition of this Contract it must be in writing.

  1. COMPLAINTS

It is our wish to resolve any dispute, including any query which may relate to a refund, quickly and satisfactorily. You can contact Premier Sports by emailing us at menasupport@premiersports.com

  1. CHANGING THE CONDITIONS

(a) We retain the right to make changes or to substitute these Terms and Conditions at any time. You have the right to withdraw from this Contract without penalty if you do not accept the amendment or substitution. If you do not object to the relevant change or substitution by giving notice to us within 30 days, the new Terms and Conditions shall apply to you. 

(b) We will give you at least one (1) months’ notice of any changes or additions to these Conditions. We will not use this right to vary the terms of any special offer which applies to you, and which you have accepted during the term of the offer.

(c) All changes referred to in this Condition 14 will be posted on the Premier Sports official website at www.premiersportsme.com

 LIABILITY

(a) By signing up to these Terms and Conditions and using any part of the Service you agree that you will be responsible for your actions and omissions. The service may present links to third party websites, ads or offers not owned or controlled by Premier Sports and for which we are not responsible. To the fullest extent permitted by law, we and our Group companies and agents exclude responsibility and all liabilities arising from:

  1. any use of Service which is not authorised by us
  2. ending, suspending or restricting the Service or content or any part of Service or content in accordance with these Terms and Conditions

iii.any malfunction or interruption to the Service due to unforeseeable circumstances that prevent us from fulfilling our obligations to you

  1. any delay, failure, act or default in relation to the provision of the Service and the content;
  2. errors, viruses or bugs present in or arising from your use of the Service;
  3. incompatibility of the Service or content with any other software or hardware (including any Devices); and
  4. any act or default of any third party supplier, device manufacturer or provider of a device operating system

(b) To the extent permitted by applicable law, we do not provide refunds or credits for any interruptions to any content provided by a commercial partner as part of the Service;

(c) We are not permitted to exclude our liability for certain matters. This Condition shall not affect any such liability that we have to you. If you require any advice on your legal rights, you can refer to your national consumer organisation.

  1. SURVIVAL

If any provision or provisions of these Terms and Conditions shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.

 LAW

(a) This Contract is governed by the laws of Ireland and shall be subject to the exclusive jurisdiction of the Irish courts. 

(b) As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms and Conditions, (including the above Condition 17(a)) affects your rights as a consumer to rely on such mandatory provisions of local law.

(c) This Contract only applies if your Address is in the one of the following countries: Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, The West Bank, Gaza Strip and Palestine, Qatar, South Sudan, Syria, United Arab Emirates, Yemen, Algeria, Egypt, Libya, Morocco, Pakistan, and Tunisia.

These Terms and Conditions were last updated on 1st February 2022