SCOTTISH CUP FAQs

Q: Can I use the First Month Free offer?
A: If you wish to view Premier Sports on Sky or our online Premier Player we are currently offering the first month for free which automatically switches to our regular subscription charge from month two. Please Note; this offer is not available to customers who have availed of this offer previously, or to existing customers. Terms & Conditions apply.

Q: I have subscribed but have yet to receive the channel.
A: The channel is normally turned on within 2-3 minutes, only if the card was in the box, and you have the box tuned to Premier Sports on channel 412. It can take longer at busy times as you go into a queue for Sky to process the activation and send the signal. Please do not change channels, view recordings or power off the box after you have confirmed payment. Please subscribe as early as possible as it can take up to 15 minutes for the signal to come through when activations are at their peak. Please do not contact us to have the signal resent until you have waited 15 minutes as quicker attempts to resend will restart the activation process.

Q: How do I cancel?
A: Your subscription is recurring each month and to cancel it you simply need to contact us giving a minimum of 5 working days’ notice prior to the next renewal date by calling on our local rate Customer Support number 0333 003 3773 or email to   support@premiersports.com

Q: Is there any PPV option for only this game?
A: No, we are a subscription channel so can not offer PPV options as Sky do not allow channels to change their operation model.

Q: I did not get a confirmation email when I subscribed.
A: We do not send out confirmation emails. You will see a confirmation screen when you subscribe via our website.

Q: Is there a connection fee?
A: At this time we are offering a free connection to set up the channel, so no connection fee will be charged.

Q: Can I pay by Direct Debit?
A: Due to the time required to set up a Direct Debit it is not suited to this event. You can activate Premier Sports safely and securely online and pay by MasterCard, Visa or Visa debit.